Frequently Asked Questions
About our Survey Reports
Q: What's in my Survey Report?
We pride ourselves on our knowledge of the subject of Timber Treatments and Damp Proofing and your Survey Report will detail every aspect of the timber or damp-related problems found in your property.
For full details click here
The Survey Report contains:
An overall summary of the problems identified
Details on each individual timber or damp problem
Details of recommended remedial work required
An estimate of costs and timescales
Q: Does the Survey Report provide full details of the costs?
Yes! The Survey Report conatins a separate, detailed list of all recommended work including individual costs for each item
Full details on our Survey Reports here
Q: Why are your Survey Reports SO MUCH cheaper than those of other companies?
We charge only £80 (including VAT) to cover the cost of our travel and the Surveyor's time when he visits to inspect your property.
The purpose of our visit is to survey the property and (usually) to talk to you about what needs to be done to put it right. It's an opportunity for us to show you how well we know our business - and for you to get to know us: Quite simply, we don't think you should be charged "over the odds" simply for asking us to assess situation and provide a quote!
We think that, once you've met us, seen our Survey Report and seen the price we quote for the work - you'll want to come straight back and book us in to do the work!
Our Survey reports are fully explained here
Our All-Inclusive Approach and Prices
Why do you provide the All-Inclusive service when other damp-proofers don't?
We have around 36 years experience in the business and our staff are all experienced and qualified tradesmen. We want our customers to benefit from our knowledge and skills and not have to mess about contacting several other companies - which just makes the project longer, more complicated and prone to problems.
Keeping it "All under one roof" makes life simple for you... and for us!
Q: It looks like a GREAT DEAL - What's in the "All Inclusive Price"?
You will find that, if you ask any other company or individual for a price for timber treatment or damp proofing it will not include work such as removing skirting boards and electrical sockets - all of which MUST be done before any treatment of the underlying problem can be done. Other companies will expect you to have had this done (and pay for it) before they even set foot on your property... and then pay AGAIN to put things back, when they have finished!
Because our staff have many years of electrical, carpentry and plumbing qualifications and experience - we do all this for you - and it's all included in our estimated price.
So you don't have to pay an electrician, a plumber or a carpenter before AND after the Timber or Damp treatment, as well!
We're proud of our "All Inclusive" approach - and it saves you a lot of money, too!
More about our All-Inclusive Prices here
Call us now to find out more or book a professional Survey
About the PCA, GPI and CSRT
Q: What does the Guarantee cover?
We offer a company guarantee of 10 years. Because we are registered members of PCA (Property Care Association), we are able to offer an Insurance-backed guarantee covering work for 10 years. This insurance is the industry-standard GPI scheme (Guaranteed Protection Insurance).
The GPI Insurance ensures that, if for any reason we were to cease trading, the work to your property would remain covered.
More about the Property Care Association
Check our PCA listing here
In 1995, in order to ensure quality and to promote the highest standards in the industry, a professional qualification for remedial surveyors was introduced, the CSRT - Certificated Surveyor in Remedial Treatment. The CSRT is now a nationally recognised professional qualification within the industry.
Whatever you need, call us TODAY to discuss your project
Whatever your questions, we're happy to discuss them with you, We're friendly and helpful to talk to, so call us NOW on 01843 280812, or
Click here to use our Contact Form
Find out more about us
9 Good Reasons to choose Thanet Timber and Damp for
Residential and Commercial Timber and Damp Treatments
1) Urgent and Emergency Damp Proofing & Timber Treatment
Mortgage Retention or Imminent Completion Date?
Due to our quick turn-around and excellent reputation, we are often approached by customers who need work completed quickly, to satisfy a Mortgage Lender who is insisting on damp proofing or timber treatment. So...Need Timber or Damp Treatment URGENTLY?...
...Contact Thanet Timber & Damp!
With 36 years experience treating properties in Kent and the South East, we are very familiar with the properties in this area - and the problems they come with, so we can be ready to start work at very short notice!
Andy, our surveyor is usually out on site and the best way to contact him directly is by email, which he always answers quickly. Click here to email Andy!
..or click here to use our Contact Us form
2) Qualified Survey Reports covering all Timber and Damp problems
We offer comprehensive Timber & Damp Survey Reports by our CSRT-qualified Surveyor and we pride ourselves on being very thorough.
At ONLY £80 (INCLUDING VAT!) our detailed timber and damp survey reports are probably the CHEAPEST Timber & Damp Survey Reports in Thanet!
Click here to enquire or to book a Survey.
Timber & Damp Survey Reports [more..]
3) We're a Which? Approved TRUSTED TRADER!
We all know Which? - they've been around a long time!
The Which? Trusted Trader scheme, like all Which? services, is based on a thoroughly tried and tested appraisal of the product or service - in this case, Thanet Timber and Damp!
Which? analysed every aspect of our business and based on our incomparable level of Damp Proofing, Wet Rot, Dry Rot and Woodworm services to local residents and businesses, they've given us their "Stamp of Approval".
Click here to see our listing on the Which? web site
4) ALL INCLUSIVE Price! Electrical, Plumbing, Carpentry...
This is really important when you compare quotes from other timber and damp companies!
Most damp proofing and timber work requires removal of wall sockets, skirting boards and other fixtures. Why PAY for another electrican, a carpenter or plumber - when we can do everything for you?
Ask the others whether they will:
Remove skirting boards?
Remove and replace electricity sockets?
Remove and replace radiators?
SAVE £££s! We do the lot!
Full details here
5) We are a PCA Registered Company.. with 36 years Experience
Your mortgage lender will require that you obtain a pre-purchase Timber and Damp Survey Report from a PCA-Registered company. We have been registered with the PCA for many years and all our work and survey reports are produced to their rigorous standards.
Check our PCA listing here
More about us..
6) CSRT Qualified Surveyor
Andy Dive, Director, is a CSRT Qualified Surveyor, so he really does know his stuff! Whether it's timber-boring beetles (woodworm), rising damp, wet rot, dry rot - he'll find it - and tell you how to fix it! With 36 years experience in the industry, Andy is probably the best-qualified person in the Thanet area to advise on your timber and damp problems!
More about Us
7) We provide the full range of Timber and Damp Proofing services
We don't just do timber treaments and damp-proofing! Because remedial work to address timber and damp problems will often involve re-plastering, replacing floors and a range of other related services, we provide all of the following:
Rising Damp Treatment, Condensation, Basement Tanking, Wet Rot Treatment, Dry Rot Treatment, Woodworm Treatment, Cavity Wall Ties, Lateral Restraints, Crack Stitching, Lintel Repair, Plastering and Rendering, Carpentry
Take a look at these Damp Proofing and Renovation projects
8)Timber Treatment and Damp Proofing in Thanet
and South East Kent
We are an established business based in Cliftonville, on the outskirts of Margate, Kent, so most of our work is done in Thanet and South East Kent, including:
Birchington, Broadstairs, Canterbury, Cliftonville, Dover, Folkestone, Herne Bay, Margate, Ramsgate, Westgate, Whitstable,
Don't see your area listed?
Call us now on 01843 280812 to see if we work in your area, or use the Contact form below:
Click here to go to the Contact form >
9) Pay Safely and Securely - All Major Debit/Credit Cards Accepted
We like to make life easy for our customers so we provide a number of easy payment options, including mobile payments using our WorldPay Zinc card reader:
All Major Debit or Credit Cards
Approved WorldPay Merchant
Online - Securely with PayPal
More about payment options
Do you want to arrange a Survey or discuss what's involved?..
We hope this site answers all your immediate questions and tells you a bit about our business but, if you have any others, or you want to arrange a Survey now, please give us a call or use the Contact form below.
Click here to go to the Contact form >