Unit 38 The Oaks,Manston Business Park,Invicta Way, Ramsgate,Kent, CT12 5FD

01843 280812

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Testimonials

Take a look at what our customers have to say about us at Thanet Timber and Damp Ltd.

Professional, Friendly and considerate. An Excellent Job

I contacted Thanet Timber because I had a damp problem. Irene was very helpful and arranged for Andrew Dive to carry out a survey. The survey was very thorough and Andrew explained everything he had identified and sent a report. He was friendly and answered all my questions and said to ring him with any queries. This was very reassuring from the start. Andrew arrived as scheduled. Once work has started he discovered dry rot which was not in the original quote. He gave a new quote and set the deposit already paid against this. This was extremely helpful and considerate. Andrew kept me informed at all times. He is highly skilled and experienced and this is reflected in the completed work, which is excellent. Andrew and his team made sure that everywhere was clean and tidy before they left each time. He even repaired a problem on the roof which he did not charge for. Because Andrew is so accommodating, the whole process went very smoothly. I highly recommend Andrew not only family and friends but anyone requiring any of his services.

Customer in Kent - 26th Apr 2024

The work carried out by your team was of exceptional quality

 

 

Dario - Margate - 1st Jun 2023

I used Thanet Timber and Damp Ltd for a not insubstantial list of work on my newly purchased Victorian house (damp proofing, internal and external timber work). They were extremely helpful, prompt, conscientious and always available for updates. I was rather nervous as this was the first time that I had commissioned this type of work and they explained everything clearly and kept me in the picture which was very reassuring. The work was done to budget and on time. I would not hesitate to recommend the company. Many thanks

 

 

Jo Ramsgate 2023 - 18th May 2023

Thank you for a superb service

Andrew was fantastic and we really appreciate his honest and well thought out advice. Best wishes

Charlie in Walmer - 9th Dec 2022

Very Nice People!

I would recommend this firm very highly. Very nice people who turned up promptly and did an excellent job which was well explained in advance.

Denise, Birchington Methodist Church - 9th Dec 2022

Clear quote, work carried out cleanly and quietly

Really pleased with the service I received. Andy and Iréne went out of their way to help me meet a very tight timeline to get estimates on the work. The quote was very clear, broken down by individual tasks and price. When the work started Andy and Simon explained the timelines and what will be happening, were happy to discuss any questions I had. They tidied up after themselves each day and tried to reduce their impact on us as much a possible, which was really appreciated. They also helped me with another issue I had before wrapping up the main job which was great. Overall super impressed, would recommend fully and without hesitation.

James in Kent, 2021 - 9th Dec 2021

Will Use Them Again!

All done within time and budget. Worked around us in a busy family home. Gave good advice on our plans. We will use this company again.

James, Canterbury - 9th Dec 2022

Excellent Job

Please pass on my gratitude for an excellent job to Andy and the Team

Phillipa, Ramsgate - 9th Dec 2022

I'd Recommend Him

Thank you very much to Andrew for completing the job quickly, efficiently and in a very friendly manner! I'd recommend him

Alex, Broadstairs - 9th Dec 2022

Excellent Work

Excellent Work carried out, friendly and reliable service, once job completed the room was clear and left clean, would highly recommend them.

Customer in Kent, 2021 - 9th Dec 2021

Really Pleased With The Service

We were really pleased with the service. The technician was prompt, knowledgeable and professional. Can you please extend our thanks for a job well done. We would highly recommend your service to anyone.

Jessica, Dover - 9th Dec 2021

Very Professional and Hard Working

We moved into a big old house and discovered a wealth of work that needed doing urgently. Andrew and Simon had a giant list of external and internal work to get through including wood repairs, damp, guttering, insulation, woodworm repairs. They did it all efficiently and with great care and workmanship. They are highly professional, skilled at what they do and super friendly. They went above and beyond both in the work they carried out but also the advice and clarity of the schedule along the way. We would highly recommend them and will definitely be knocking on their door if any more work crops up. Thanks guys.

Alex and Chaz 2021 - 26th Jan 2021

Positive Experience

Thanet Timber & Damp transformed a job which I was dreading into a positive experience ... I will have no hesitation in using them again for another damp problem; I feel I can leave it in their capable hands.

Ms L Hunt, Broadstairs, Thanet - 9th Dec 2021

Professional Company

A major work in basement flat which had considerable damp problems... More than satisfied...

- 12th Nov 2020

Comprehensive work carried out to plan, easy to do business with

Had several areas of damp in the house. The team surveyed and then carried out the work at short notice. Work went smoothly and they cleaned up well after the job

 

Customer in Kent, 2020 - 10th Nov 2020

Excellent Work

From my initial enquiry to completion of the work... The team carrying out the work were very professional, punctual and tidy

- 8th Aug 2021

Excellent ceiling replacement

Lounge ceiling replaced after plaster from old lath & plaster ceiling collapsed. The friendly, punctual team from Thanet Timber and Damp removed the old plaster, fitted plasterboard, re-plastered and decorated. They were spot on in their diganosis and what to do. Fair quote given in advance. Everything done in a timely manner, would definitely use again.

Geoff, Kent, 2020 - 10th Sep 2020

1st Class Job

Always there to service my machine every year without fail..

- 29th Jul 2020

Professional Job!

Professional from start to finish... A thorough and thoughtful consultation

- 1st Jul 2020

Excellent team and work

We have had an excellent experience from start to finish. We had a damp survey done followed by the work needed - all done to a very high standard by a very professional and friendly team who have been really helpful with very effective communication

Amy, Kent, 2020 - 6th Jul 2020

Effective and professional

Effective and professional... I recommend this trader

- 26th Apr 2020

Prompt and professional

The right person i.e company to have in your home. Recommendation to anyone

- 20th Jun 2020

Very Pleased!

I have no hesitation in recommending this company.
They were competent in the work they carried out and ensured we fully understood what work they were carrying out at each stage. Each member of the team was very courteous around the house and worked hard. We are very pleased with the completed work.

Kat, Birchington - 12th Sep 2022

Excellent!

We had a persistent problem with internal damp and not really knew how to address it. The guys from Thanet Timber and Damp were extremely professional, thorough and very tidy, to the point there was no sign of any work apart from a new finish. Excellent!

Alan, Broadstairs - 12th Sep 2022

Excellent Standard

I would like to thank you for the quality of the damp proofing, rendering and plastering you have carried out at the above address. All of the work has been carried out to an excellent standard and with the minimum of disruption. It has been an absolute pleasure dealing with you

Mr G, Dover - 12th Sep 2022

Efficient and Friendly Service

Thanks to you for your efficient and friendly service in sorting out the problem here

Mr A, Broadstairs, Kent - 12th Sep 2022

Complete Faith in his Workmanship

We invited Andrew [Thanet Timber and Damp's surveyor] in to solve the problem, which he has done completely... We have complete faith in his workmanship and we would have no hesitation in recommending him.

Mr and Mrs S, Broadstairs - 12th Sep 2022

Excellent Service

I would just to thank you and your team for the excellent service we received. From start to finish everything was explained clearly and you did exactly what you said and we have no damp problem now.

Ms J James, Broadstairs, Thanet - 12th Sep 2022

Extremely Impressed

We had to have extensive remedial work carried out on a loft extension which had not come anywhere close to building regulations. Andy and his team at Thanet Timber and Damp virtually rebuilt, replastered, rewired and recreated this space...We were extremely impressed with the advice, ideas and the high quality of the work and the professional manner in which it was all carried out.

Mr & Mrs Russell, Ramsgate, Thanet - 12th Sep 2022

Highly professional

Andy turned up on time and got to work quickly. He kept us up to date with the work. What he doing and why he was doing it. The work done was very good and we were given advice about future maintenance and use. We have booked him to come back for some more work!

Mark, Kent, 2020 - 12th Sep 2022

Professional and friendly

Treatment for woodworm in loft and garage. Andrew was friendly, reliable and very professional. He answered all questions and dealt with my concerns. He gave a honest appraisal of what did and did not need doing. Very pleased, have already asked him for a quote on some other timber related issues. So very happy to recommend the company.

Nicholas, Kent, 2019 - 12th Sep 2022

Prompt and professional

After a prompt and professional assessment a discussion of the issues, details of work involved, timescale & costs were given both verbally and in writing. Some joists and plates were replaced, new flooring laid & spraying for woodworm carried out. Work started & finished on time and to budget. Friendly & helpful throughout. Rubbish removed & paperwork given as promised. All in all a good job done!

Teresa, Kent 2019 - 12th Sep 2022

A Fantastic Job!

Simon has now finished the work at my house. He has done a fantastic job. Many thanks!

Mr M - Salisbury Avenue, Broadstairs - August 2020 - 12th Sep 2022

On-time and Got to Work Quickly

Andy turned up on time and got to work quickly. He kept us up to date with the work, what he was doing and why he was doing it.
The work done was very good and we were given advice about future maintenance and use. We have booked him to come back for some more work!

Mark - Deal - April 2020 - 12th Sep 2022

Excellent Standard of Work

I was very impressed by the excellent standard of work and the way your workmen did it with no disruption and left it really clean...I will definitely recommend your company in future.

Ms Kirk, Broadstairs, Thanet - 12th Sep 2022

Friendly, Respectful and Explained Everything

Thanks Irene. And can you please pass on my thanks to Simon, he did a great job, was very friendly, explained everything he was doing, and was very respectful of me and my home (and my dog!).
I will definitely be recommending you, and using you again for any appropriate works.

Victoria - Dover - 2020 - 12th Sep 2022

Very Swift Response

Thank you for your very swift response.

Mr Geoff G, WGG Maintenance Ltd, London - 12th Sep 2022

Very Helpful & Professional!

So pleased to have found Thanet Timber and Damp. All staff very helpful and professional. Have offered sound advice, undertaken work with care, at pre agreed times. Explained everything happening as required and covered by guarantee. Highly recommended.

Sarah - Monkton - 2018 - 12th Sep 2022

Highly Recommended!

I Used Thanet Timber and Damp for damp proofing work. Work completed on time and within budget....

- 12th Sep 2022

Areas We Cover

We cover the whole of Thanet towns and surrounding areas:

  • Herne Bay
  • Birchington
  • Margate
  • Broadstairs
  • Ramsgate
  • Minster
  • Sandwich
  • Wingham